I can’t seem to log into my earnie™ account. What should I do?

If you’re having trouble logging into the app, you may need to clear your cache.

For Android users:

1. Go to Settings.
2. Select Apps.
3. Scroll down and select earnie™.
4. Select Storage.
5. Tap the Clear cache button.

For iPhone users:

1. Go to Settings.
2. Scroll down and select Safari.
3. Tap Clear History and Website Data.

If you’ve already performed these clear-cache steps and still can’t log in, it might be due to device compatibility issues, using an out-of-date app version, or ongoing system maintenance. Please contact support at +1888-599-7280.